Free standard international shipping on 30$+! Free return if any quality problems!


Returns on Osurpri
Our policy lasts 30 days return from receiving the items.
-If the items have quality problem, you can exchange or refund for free within 30 days.
-If because your personal reason that you want to return, you shall be responsible for the shipping fee. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
-If 30 days have gone by since your purchase, we can't offer you a refund or exchange, thanks for your understanding.

-To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

-To complete your return, you need to email us a writing notification with your order No. After applying for return/exchange is approved, we will email you return address and we also require a online tracking No.

Exchange or refund(not applicable).
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
-Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded but we only replace the same items if they are defective or damaged.